Privacy Policy
1. Information We Collect
When you interact with FencingFAQ, we may collect the following types of information:
- Account Information: First name, last name, email address, and authentication credentials when you sign up.
- Payment Records: Transaction identifiers and payment status provided by PayPal. We do not store credit card numbers or banking passwords on our servers.
- Usage Information: Video playback metrics, favorites, and library preferences to improve platform performance.
- Contact Submissions: Inquiries, questions, and contact messages you submit via our feedback forms.
2. How We Use Your Information
We utilize collected data solely to deliver, enhance, and secure your learning experience:
- To provide access to the free and subscribed video libraries.
- To confirm and activate one-time or recurring membership tiers.
- To send essential service notices, password resets, and account updates.
- To respond to user inquiries and technical support requests.
3. Data Protection and Security
We implement industry-standard security safeguards, including encrypted database storage and SSL/TLS transport layer encryption, to shield your personal details from unauthorized access, disclosure, or misuse.
4. Third-Party Services
We partner with trusted third-party providers to operate our platform:
- Supabase: For secure database hosting and user identity authentication.
- PayPal: For processing membership transactions securely and reliably.
These services operate under their respective privacy policies and comply with relevant international data regulations.
5. Your Rights and Data Choices
You have the right to request access to your stored personal details, update your account information, or request account deletion at any time by contacting our team.
6. Contact Us
If you have questions, feedback, or privacy-related requests regarding this policy, please reach out through our contact form or directly via email.
